startups
Ask me about Ballers.
A story about basketball, friendship, and my very first cash investment in a startup.
startups
startups
Customer Research
The following are notes from a role and time when I was leading customer research efforts for a startup, through group discussions and 1:1 interviews. I might rewrite them into a more comprehensive post at some point, but decided to prioritize “published” over “polished” for now, so please excuse
startups
Product Feedback Loops
Four Fundamentals of Good Product Feedback Loops 1. Receptiveness 2. Responsiveness 3. Results 4. Recognition Organizations often foster community to facilitate feedback loops between customers and product teams. In a feedback loop, customers report bugs (in software), request new features, and provide other input relevant to the maintenance and development
community
Community + Marketing + Sales
Doing B2B sales and marketing? Your community team can help. Here are five ways Sales and Marketing teams can partner with their colleagues in Community to drive B2B engagement and growth. Awareness - Build brand visibility through direct interactions (online and in-person) that help you understand specific customer problems and
startups
Entrepreneurial traits
"What are the common traits of an entrepreneur?" A friend, professional colleague, and startup founder, Andrea, invited responses to this question from members of a community we were in together. Here was my first-thought response. Entrepreneurs, like all humans, are complex. So, this obviously only scratchess the surface