Introduction & Context This post is a companion piece to a talk I recently gave at DevRelCon. Because it was a seven-minute lightning talk, I wasn't able to share all the context and nuance I wanted on stage. I'm publishing this for two reasons: * For
Here's my kitchen drawer. Organized this way, because my brain and body need it to be. I'm guessing some people will find this hilariously relatable. And others won't relate at all. Both seem valuable to me. It feels good to relate to someone else
A story about basketball, friendship, and my very first cash investment in a startup.
"How long is too long to keep trying something that isn't working?" Apparently, for me, the answer (at least in some instances) is a whole damn year. Last September, I received an email. In it, a kindhearted, well-meaning recruiter told me they'd decided
This website is something new and something old at the same time. It's freshly built on Ghost and combines my personal/professional website (migrated from Squarespace) and my newsletter (migrated from Substack). Things will be up and running shortly. Until then, you can learn more about me and
Recently, I observed a peculiar tendency of mine. I was coordinating with someone about meeting up, and I said, “I’ll be there at 2-2:30.” Soon after sending that text, I thought, “I’ll definitely not be there at two, and I will almost certainly be there at
Reflections from my experience and an opportunity to consider.
Reflecting back and looking forward
After a 3.5 year hiatus, we're back in action.
The following are notes from a role and time when I was leading customer research efforts for a startup, through group discussions and 1:1 interviews. I might rewrite them into a more comprehensive post at some point, but decided to prioritize “published” over “polished” for now, so please excuse
Round 2 This time* around, I experienced chronic pain in my body for ~6.5 years, from August 2017 through early 2024. *(My first bout with chronic pain lasted for 3 years in my mid-twenties.) Over the six years, I tried all sorts of diagnoses and treatments, to understand
Four Fundamentals of Good Product Feedback Loops 1. Receptiveness 2. Responsiveness 3. Results 4. Recognition Organizations often foster community to facilitate feedback loops between customers and product teams. In a feedback loop, customers report bugs (in software), request new features, and provide other input relevant to the maintenance and development