This website is something new and something old at the same time. It's freshly built on Ghost and combines my personal/professional website (migrated from Squarespace) and my newsletter (migrated from Substack). Things will be up and running shortly. Until then, you can learn more about me and
Recently, I observed a peculiar tendency of mine. I was coordinating with someone about meeting up, and I said, “I’ll be there at 2-2:30.” Soon after sending that text, I thought, “I’ll definitely not be there at two, and I will almost certainly be there at 2:
Reflections from my experience and an opportunity to consider.
Reflecting back and looking forward
After a 3.5 year hiatus, we're back in action.
The following are notes from a role and time when I was leading customer research efforts for a startup, through group discussions and 1:1 interviews. I might rewrite them into a more comprehensive post at some point, but decided to prioritize “published” over “polished” for now, so please excuse
Round 2 This time* around, I experienced chronic pain in my body for ~6.5 years, from August 2017 through early 2024. *My first bout with chronic pain last for 3 years in my mid-twenties. Over the six years, I tried all sorts of diagnoses and treatments, to understand the
Four Fundamentals of Good Product Feedback Loops 1. Receptiveness 2. Responsiveness 3. Results 4. Recognition Organizations often foster community to facilitate feedback loops between customers and product teams. In a feedback loop, customers report bugs (in software), request new features, and provide other input relevant to the maintenance and development
In Spring of 2024, I participated in a dream workshop called Garden Under the Moon. In this 6-week experience guided by Adam Elmaghraby, a small group of dreamers gathered at the Berkley Herbal Center in Berkley, California, to learn about dreaming traditions - like how dreams are integral to the
Doing B2B sales and marketing? Your community team can help. Here are five ways Sales and Marketing teams can partner with their colleagues in Community to drive B2B engagement and growth. Awareness - Build brand visibility through direct interactions (online and in-person) that help you understand specific customer problems and
"What are the common traits of an entrepreneur?" A friend, professional colleague, and startup founder, Andrea, invited responses to this question from members of a community we were in together. Here was my first-thought response. Entrepreneurs, like all humans, are complex. So, this obviously only scratchess the surface
May we find balance.